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Practical guide: AI for ecommerce losing carts

Guide: AI for ecommerce

Abandoned carts and size/shipping questions kill conversion after hours. This guide summarizes Concierge Agent for stores that want 24/7 service without a call center.

The problem

Generic FAQ does not close sales. Manual cart recovery does not scale. Scripted chatbots break on the first inventory question.

How Concierge Agent works

  • Answers pre-sale questions with catalog data
  • Recovers abandoned carts
  • Suggests the next product with context
  • Default channel: Telegram (store WhatsApp Business = optional)

Expected outcome

Official claim (indicative): ~28% abandoned-cart recovery in pilot scenarios. A formal proposal sizes volume and AOV.

Next steps

  • Landing: /en-us/ai-for-ecommerce
  • Case: /en-us/cases/ecommerce-cart-recovery
  • Agents hub: /en-us/ai-agents-for-business
  • Diagnostic: /en-us/free-diagnostic
Next step

Free diagnosis — 30 minutes

We understand your operation and show where AI fits — no commitment.