30% of scheduled appointments turn into no-shows. That costs money every month.
Retention Agent confirms attendance via WhatsApp, manages the waitlist and re-engages inactive patients — automatically, without extra staff.
Calculate how much your clinic loses to no-shows
Current monthly loss
$ 18.000/mês
Potential recovery with Retention Agent
$ 13.200/mês
* With active confirmation, the no-show rate drops to ~8% on average.
What Retention Agent does for your clinic
Six capabilities that reduce no-shows and increase occupancy.
Automatic appointment confirmation
Sends a confirmation message 48h and 24h before. The patient confirms or cancels with one reply — the agent updates the schedule automatically.
Waitlist management
When a cancellation occurs, the agent notifies the next patients on the waitlist and fills the slot within minutes.
Inactive patient re-engagement
Identifies patients who haven't returned in 3, 6 or 12 months and sends a personalized message with availability.
Pre-appointment reminders
Guides patients on preparation, required documents and how to get there — reducing questions and delays.
Post-appointment satisfaction survey
Sends an NPS survey 2 hours after the appointment and consolidates results in a weekly report.
Occupancy dashboard
Occupancy rate, no-show rate, average slot-fill time — visible in real time.
What Retention Agent does — and what it does not
What it does NOT do
- Does not access electronic medical records
- Does not handle prescriptions or diagnoses
- Does not integrate with EHR systems (Epic, Cerner, etc.)
- Is not a regulated healthcare product
What it does
- Confirms attendance via WhatsApp
- Manages the waitlist automatically
- Re-engages inactive patients
- Fills slots from last-minute cancellations
Ready to end no-shows at your clinic?
Free diagnostic in 48h. No commitment, no integration with medical records.
Talk on WhatsApp